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Why businesses should consider digital accessibility in their products

Imagine that your website or mobile app is inaccessible to people with disabilities. This isn’t just a loss of potential clients; it's also a violation of their rights. In recent years, digital accessibility has become a key element in the success of any business. But why is it important for businesses to consider digital accessibility in their products?

Digital accessibility means creating products and services that can be used by everyone, including people with disabilities. It's not just about being "good" or "fair"; it’s essential for your business's growth, reputation, and legal compliance. In this article, we’ll explore why businesses should focus on digital accessibility and how it can help you expand your audience, avoid legal issues, and improve the user experience.

1. What Is Digital Accessibility and Why Does It Matter?

Digital accessibility refers to creating websites, applications, and digital products that can be used by all people, including those with visual, hearing, motor, and cognitive disabilities. Considering digital accessibility means ensuring that your site or app is functional for individuals with these types of impairments.

Key benefits of digital accessibility:

  • Expanding your audience: Considering digital accessibility allows you to reach new clients, particularly those with disabilities. This helps you grow your user base.
  • Improving the user experience: Accessibility often enhances the experience for all users, not just those with disabilities.
  • Compliance with legal requirements: Many countries have laws governing digital accessibility. Failing to meet these requirements can result in fines or lawsuits.

2. How Does Digital Accessibility Affect Business?

2.1. Expanding Your Market

According to the World Health Organization, approximately 15% of the global population has some form of disability. If your products don’t meet the needs of this audience, you’re automatically losing potential clients. Therefore, ensuring digital accessibility allows your business to enter new markets and reach a larger audience.

Example:
Imagine a company that sells educational software. By considering accessibility, the company can attract schools and universities with students who have disabilities. This not only is the right thing to do but also helps the business expand its customer base.

2.2. Enhancing Reputation

Protecting the rights of people with disabilities and providing equal opportunities for all users strengthens your company’s reputation. Businesses that care about accessibility receive positive feedback from the community and potential customers. Considering accessibility shows your social responsibility and willingness to invest in improving the user experience.

Example:
In 2019, Apple announced that by 2025, all of its products would be fully accessible to people with disabilities. This positively affected its image and helped attract new customers.

2.3. Compliance with Legal Requirements

In many countries, including the EU and the US, there are legislative acts regulating the accessibility of digital resources. For example, in the European Union, the Web Accessibility Directive requires both public and private organizations to ensure their online resources are accessible.

Example:
In Ukraine, according to national standards and international norms, many businesses are required to ensure accessibility for government and public websites.

2.4. Increasing Competitiveness

Accessible products provide your business with a significant competitive advantage. While some companies overlook the needs of people with disabilities, others can position themselves as socially responsible brands that care about all of their customers.

3. How to Ensure Digital Accessibility?

Implementing digital accessibility requires planning and investment. Here are a few steps that can help you integrate accessibility into your products:

  1. Use the right tools and technologies: Ensure that your websites, apps, and interfaces meet accessibility standards (WCAG). Use tools that allow you to test your products for accessibility.

  2. Responsive design: Make sure your site or app is user-friendly for people with disabilities. This can include font enlargement, high-contrast colors, and voice navigation for people with visual impairments.

  3. Consider different needs: Remember that accessibility isn’t just about people with disabilities but also people using different devices. Build products that work across various platforms and devices.

Conclusion

Digital accessibility is not just an ethical issue; it’s a strategic decision for your business. Considering accessibility allows you to attract more customers, enhance your reputation, and meet legal requirements. In a world where competition is growing, businesses that implement accessibility gain a significant advantage.

Don’t wait for legislation to force you to act! Boost your competitiveness now by making your products accessible to all users. Contact us today to learn how we can help you implement digital accessibility in your business!

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‍Contact us: business@avitar.lega

Authors:

Serhii Floreskul

,

Violetta Loseva

,

1.29.2025 14:09
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